1. Eligibility for Returns
We accept returns only for items that are defective, damaged, or incorrect upon delivery. If you receive a faulty or incorrect product, please contact us within 48 hours of delivery to initiate a return request.
2. Return Conditions
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Items must be unused, in their original packaging, and with all included accessories.
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Returns must be requested within 7 days of receiving the product.
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Products that are damaged due to misuse or negligence will not be eligible for return.
3. Return Process
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Contact our support team with your order details and clear photos of the issue.
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Our team will review your request and provide instructions for returning the item.
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Once we receive and inspect the returned item, we will process a replacement or refund as applicable.
4. Refund Process
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Refunds will be issued only if a replacement is not available.
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Since we operate on a cash-on-delivery basis, refunds will be arranged through a suitable method as per our policy.
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Refunds may take up to 7-10 business days to process after approval.
5. Changes to this Policy
We reserve the right to modify this policy at any time. Any updates will be reflected on our website.
For assistance with returns or refunds, please contact our customer support team at [email protected].